#DarkPatterns
@smallcircles You could also practice with this game about cookie consent #DarkPatterns https://cookieconsentspeed.run/
(Seriously though, uBlock Origin with right block filters usually does it for me.)
You're working on #darkpatterns and want to have a better understanding of the #regulatory framework? Here is a great comprehensive study by Inge Graef (@TilburgU) to keep on-hand! #DSA #GDPR #DMA #unfairpractices
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4411537
Completely hostile UX.
I’m searching for a rental at the beach for our wedding anniversary. Vrbo is so intent on getting people to register for their rewards program that I CANNOT CONTINUE MY SEARCH until I sign up.
Imagine, you go to the doctor, you want to enter through the door, it costs 2 Euro. But you can also use the window, it is fine and then costs nothing to enter! This is the web 2023. #darkpatterns #web #notaccessible #hostile
Another entry in "The #cloud is not magic, it is just someone else's computer"
I recently found out that updates to #Google #Authenticator are almost breaking the idea behind #2FA via this: https://retool.com/blog/mfa-isnt-mfa/.
On searching for this, I come across headings like this:
"Google Authenticator finally, mercifully adds account syncing for two-factor codes"
and this subtitle right below:
"Now, whenever you upgrade to a new phone, your one-time codes will be readily available once you’ve signed in to your Google account. IT employees must be crying tears of joy."
🤦♂️. No, I'm just plain crying. No joy, just more sorrow. Not only is sync now an option, you have to be careful if you want to avoid syncing. Via #darkpatterns, syncing is pushed as the default, and disabling sync is not easy.
That breaks the core idea of 2FA! The whole reason for 2FA is that it is supposed to be something *only you have*. The first factor (your password) is something *only you know*. The hope is that a third party won't be able to get access to both something only you know AND someone only you have. That's a whole additional (and crucially independent) layer of security.
If 2FA codes are backed up to the cloud, it is no longer something only you have!
So I spent today finding #opensource alternatives to the app.
[1/n]
https://www.theguardian.com/lifeandstyle/2023/sep/16/cancel-gym-membership-refund-consumer-law
It's always helpful to have a concise phrase to describe something. "#DarkPatterns" is definitely one; I can't believe I haven't heard it before, because I've come across the behaviour it describes far too often in the past decade or two.
Website "We value your privacy"
Website UI - Click one button to hand over your data or 15 clicks to try to keep it private
@burgerdrome Same, but I've dug deep deep deep into the menus and now have VLC and SmartTube ( https://smarttubeapp.github.io/ ) installed as my default first row apps. SmartTube is really excellent, 1,000% better than the Youtube ad-infested default app.
And I've deleted everything else I can. It's not perfect, but a lot better than the rubbish it was stuffed up with. I also managed to install the Criterion app - that's the only streaming service we can be bothered to use. It does take a bit of fiddling; as a UX professional I can testify that those menus are not designed to be user-friendly; they're designed, I believe, to be a disincentive to users modifying the default UI.
#Design #Examples
The dangers of deceptive design patterns · See how many of these patterns you recognize https://ilo.im/156ccy
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#ProductDesign #UxDesign #UiDesign #WebDesign #DeceptiveDesign #DarkPatterns #FAQ #Reporting
Dark Patterns: LinkedIn lures with more when there isn't any.
#GoodPractice #Tip brought to you by Yours *TrulyJuly*.
#YoursTrulyJuly #TechTuesday #TechBlogger #TechTip #tech #techie #digital #online #DigitalMarketing #OnlineMarketing #usability #UX #UserExperience #uxdesign #WebDesign #DesignThinking #CustomerJourney #ContentMarketing #UsabilityFail #FOMO #MonopolyIsBad #DarkPatterns #LinkedIn #BetterDigitalWorld #JOMO
13. Get confirmation on account deletion and get informed that due to GDPR and financial regulations, they will anyway keep my data.
Am I wrong to think that it ought to be as easy, or even easier, to delete an account than to start one?
I got an e-mail from #Binance. Apparently there are new terms to accept. I never actually used their services to begin with but did, once upon a time, start to register for an account.
Here's the easy steps I took to delete the account:
#Soundcloud has really annoying #DarkPatterns. Subscription cancellation cannot be done in-app, only on the website. The cancellation is termed ”Opt out of subscription renewal” and hidden in light grey text in small font under a gigantic colourful button.
Of course, I never paid them an eurocent because my card which is mandatory for a free trial is a valid, but frozen, card number.
But this sort of assholery is the reason I’m never going to subscribe even if I wanted their service.
Der Windows 11 Insider Preview Build 23531 listet unter „Changes and Improvements“: "In the European Economic Area (EEA), Windows system components use the default browser to open links."
In allen anderen Regionen werden Links weiterhin ausschließlich im #Browser #Edge geöffnet.
Classic M$-Move, werden sie nicht durch Gesetze gezwungen, hauen sie in #Windows einen Dark Pattern nach dem anderen raus, um den Usern ihre Dienste aufzudrängen.
https://www.gamestar.de/artikel/windows-11-update-edge-standard-browser-build-23531,3399777.html
Is there a way to prevent this from popping everytime i start word?
Not very surprising, but #GoogleFi is using some #DarkPatterns to obfuscate "we are selling your call history and location data to the highest bidder for ad targeting" with the opt-out buried at the end of the email. https://fi.google.com/about/tos/#google-fi-privacy-notice
The best part is they call it "opt-in" after pre-selecting the opt-in setting for everyone and sending an email saying you have 30 days to opt out. So that is just a lie.
Quelles conséquences à l'interdiction des #darkpatterns par le #DSA ?
Pistes de réflexion dans mon analyse sur AlterEco : https://blogs.alternatives-economiques.fr/alterco/2023/08/25/digital-services-act-et-interdiction-des-dark-patterns-un-nouveau-paradigme-pour-le-design-des-interfaces-numeriques
EU Digital Services Act: Challenges remain as enforcement begins https://www.euractiv.com/section/law-enforcement/news/eu-digital-services-act-challenges-remain-as-enforcement-begins/?utm_source=dlvr.it&utm_medium=mastodon #copyrightsinfrigements #countryoforiginprinciple #darkpatterns
@gbarbey Merci pour l’avertissement. Il est à noter que l’on peut tout refuser et qu’il y a un bouton pour le faire d’un coup au même endroit. Pas parfait ceci dit; un opt-in serait évidemment l’idéal.
#confidentialite #darkpatterns #cff
Dark pattern common in Poland: when you pay with card that reports it’s currency in EUR the POS would ask you if you want to convert PLN to EUR there with absurd rate. Then the UI is designed to make you agree at all cost.
Ex. display shows PL flag with currency with a number 1. Next to it an EU flag with 2. You press 1 to choose PLN but hey, 1 is actually implicit “yes I want to convert”.
You just lost quite amount of money.
@syrinx20XX agree. not to mention the malicious intent. See the #darkpatterns used in all these pop-ups.
YouTube now straight-up refuses to serve the home page (with recommended videos) unless you enable watch history.
Is Elon also working at Google?
⭐ "Investing in education and the development of critical thinking is more important than ever, as it will help to limit the risks of disinformation posed by the advent of technologies such as the internet and artificial intelligence."
#CriticalThinking #Misinformation #Disinformation #Education #AI #DarkPatterns #FakeNews @culture_ovrlord @stopTDV @edutooters @academicchatter
Weißer Text auf weißem Grund ohne #Javascript. Mit Javascript: 2 Minuten Renderzeit auf einem recht aktuellen Webkit. Die Webseite des #HumboldtForum|s setzt wahrlich neue Maßstäbe beim „Besuchserlebnis“. Das haben die bestimmt mit #darkPatterns bei Tracking-Einwilligungen hinbkommen.
https://blog.tfiu.de/humboldtforum-neue-massstabe-beim-besuchserlebnis.html
#zuengeln
Tumblr has recently decided that I *need* to see suggestive/sexual content on my dash right at the top, every time I open the app.
Oh good, they'll let me "snooze" this "feature" for 7 days before they'll automatically turn it back on.
What a bunch of user-hostile bullshit.
To be clear, I don't give a shit what a bunch of e-girls do on their own accounts. It's whatever. I just don't think I should have to see it if I don't want to.
MuseScore is an awesome program (https://musescore.org). But avoid the sinking sands of the service set up on musescore.com domain, made by the company that acquired both MuseScore and Audacity in recent years.
This stuff is a racket. I'd advise to install MuseScore from your Linux distribution's repository and never visit any websites associated with it.
MuseGroup's monetization schemes are vile.
Read more here:
https://gadanidis.ca/posts/2021-11-09-musescore.html
*Klick auf interessanten Link*
…
Hey, willst du Cookies?
Ähm, nein…
Doch, doch willst du! Sonst zeigen wir dir einfach gar nix an!!
Ok, dann gib halt Cookies!
Ach, Ad-Blocker musst du noch ausschalten!
Reichen 67 Tracking Cookies nicht?
Nein!
Ok.
*beginnt Artikel zu lesen*
*hust* also zwei Absätze sollten reichen! Du hast nämlich die Anzahl kostenloser Artikel erreicht. Zahl doch einfach 5€!
*Aaaaaahhhhhaaaaaasaarghjj*
With Prime Video I **always** go to the “New movies every day” section and add to my watch list. Meanwhile #Amazon constantly buries the section in different places.
I now use browser text search instead of scroll through all the rent, buy, freevee stuff.
What #UX #DarkPatterns do you experience with streaming sites? What workarounds do you apply?
Did anyone else try to buy Taylor Swift tickets for Toronto today? As a Switfie and product (and web dev) person, I can’t believe how shitty and unfair the whole Ticketmaster experience is 🤡 #taylorswift #ErasTour #Ticketmaster #productmanagement #DarkPatterns #uxdesign #toronto
The king of #DarkPatterns strikes again https://www.theverge.com/2023/8/8/23824672/youtube-blank-homepage-watch-history #SurveillanceCapitalism 😈
#Business #Techniques
How to quickly get to the truth inside any privacy policy · Spot tricks and hidden disclosures in lengthy documents https://ilo.im/14jtep
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#Privacy #PrivacyPolicy #PrivacyLaws #ProductDesign #DarkPatterns #Monetization
Samsung phone now constantly bugging me with #DarkPatterns of #SurveillanceCapitalism ... some bloatware-spyware nonsense they are pushing with zero consumer value or informed consent. They do it because this shit is normalised, but it does not stop it being very bad.
a telltale sign that #reddit is gearing up for its #ipo is that if you're signed out and click "log in" now, it defaults to a registration form instead of a log in form. they're hoping people forget what's going on and just create a new account rather than taking the time to find the small "log in" text hidden at the bottom. gotta boost those user numbers for the #investors!
Deceptive Patterns book launch!
https://www.deceptive.design/book
📱 DRM-free ebook bundle now available on deceptive.design
📚 Paperback and Hardback now available on Amazon and other retailers
📦 Kindle edition available from Aug 1st on Amazon
Generative Artificial Intelligence, Automated User Interfaces, and the New Laws of Dark Patterns
https://www.jdsupra.com/legalnews/generative-artificial-intelligence-4624032/
"GenAI offers extraordinary promise for providing more personalized user experiences than ever before. Policymakers, however, have made clear — in legislation, regulation, and enforcement actions — that this technology could manipulate users’ autonomy and decisionmaking." -- #ArentFoxSchiff
Anyone know a good #Android app for managing photos as an alternative to #GooglePhotos, which continues to want me to upgrade to an app whose new features I'm not sure I'm on board with, mostly because I don't understand how they're implemented and #Google is being intentionally obtuse about explaining them.
Können wir bitte wengistens den #Bundesbetrieb #Post zwingen, das Ablehnen von #Tracking genauso einfach zu machen wie das Akzeptieren? #DarkPatterns
#DoorDash #DashPass #DarkPatterns
this is a cancelation page. the button is to abort canceling. the way to actually cancel is to tap on the text below the button, which doesn't give any hints that you can press it.
My policy remains "no" to all of them.
Also, it's a design choice to put them in. GDPR doesn't require it.
Shopping #PrimeDay is hell, but Amazon knows exactly what it’s doing
"Nur noch 1 Zimmer zu diesem Preis auf unserer Seite verfügbar", behauptet so manches Online-Reiseportal. Mit solchen #DarkPatterns arbeiteten fast alle Websites, erklärt Prof. Jan-Paul Lüdtke.
Mehr zu Tricks zwischen Cookie-Banner und Warenkorb: https://www.zdf.de/nachrichten/drehscheibe/urlaub-online-buchen-hotelzimmer-tricks-100.html#xtor=CS5-433
[screen fade to black on scroll]
"Continue reading" on modal
is my new most hated UX.
FTC files suit against #Amazon for using #darkpatterns on their website. https://www.npr.org/2023/06/21/1183470389/ftc-sues-amazon-over-prime
⚖️ F.T.C. Sues Amazon for Tricking Users Into Subscribing to Prime | @nytimes
"In its lawsuit, the F.T.C. argued that Amazon had “duped millions of consumers” into enrolling in Prime by using “manipulative, coercive or deceptive” design tactics on its website known as “dark patterns.” And when consumers wanted to cancel, Amazon “knowingly complicated” the process with byzantine procedures."
#FTC
#Amazon
#DarkPatterns
#AmazonPrime
https://www.nytimes.com/2023/06/21/technology/ftc-amazon-prime-lawsuit.html
2017: I tweeted a screenshot of Amazon's Prime #darkpatterns and @ mentioned the FTC, since it clearly violated their guidelines: https://twitter.com/troyd/status/902673505157648384
and today:
"FTC Takes Action Against Amazon for Enrolling Consumers in Amazon Prime Without Consent": https://www.ftc.gov/news-events/news/press-releases/2023/06/ftc-takes-action-against-amazon-enrolling-consumers-amazon-prime-without-consent-sabotaging-their
more in WaPo: https://archive.ph/Pzb2q
US. ‘In the latest action to challenge alleged digital dark patterns, the FTC has sued Amazon for enrolling people in its Prime program without the consumer’s consent. Once consumers were signed up, the complaint also charges that Amazon set up online obstacles that made it difficult for them to cancel their Prime subscription.’ https://www.ftc.gov/business-guidance/blog/2023/06/ftc-alleges-amazon-enrolled-people-prime-without-consent-thwarted-members-attempts-cancel #darkpatterns #law #tech #amazon
Here's a website design Dark Pattern that really gets my goat. When a website promises free use, or a free trial, and lets the visitor do a bunch of work to make use of that... and then ambushes them with an account creation screen. So they can't get the results of their work without registering for an account. This kind of bait-and-switch tactic is underhanded and unnecessary.
ShopPay sending me an SMS “Authentication” before I’ve chosen a payment method — or sometimes before I’ve put anything in my cart! — is really presumptive and annoying, and now I won’t use them at all if I can avoid it.
Avoiding Dark Patterns in Web Design https://frontendmasters.com/blog/dark-patterns/ #DarkPatterns #WebDesign
Tempted to write a browser extension that changes every pop-up newsletter subscription rejection button from “maybe next time” to “fuck off and die”
One of the worst and increasingly common #UX #DarkPatterns: inventing new types of notifications and enabling them by default.
“Oh you turned off all the notifications throughout the app? Ah but not this one! It’s new! Enjoy!” 😡
Nervende Cookie-Banner, Hervorhebung ungünstiger Optionen & verschleierte Kündigungbuttons. Zu Verbrauchermanipulation durch #DarkPatterns diskutiert @vzbv Expertin @LinaEhrig morgen auf der #rp23 mit Sts. Rohleder @bmuv @ProfMartini @Dirkfreytag @roofjoke
Bye, #substack. Cannot take your constant #darkPatterns.
At least they didn't kick me TOO hard on the way out. It only took reading their FAQ, verifying my email again, six clicks, and manually typing my email address to cancel!
#Design #Techniques
Avoiding dark patterns in web design · Ethical alternatives to deceptive patterns benefit everyone in the end https://ilo.im/1369ct
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#UserManipulation #DarkPatterns #DeceptiveDesign #ProductDesign #UxDesign #UiDesign #WebDesign #DesignPatterns #Ethics #Trust #Conversion
How companies make it difficult to unsubscribe
https://pudding.cool/2023/05/dark-patterns/
"I unsubscribed from 16 online services and documented the ways companies made it, knowingly (or unknowingly), challenging." -- #CarolineSinders
Gjør de bilettautomatene på togstasjonene mest mulig irriterende å bruke med vilje, for å få folk til å bruke appen isteden, eller hva er greia?
I overgangen fra at de ble drifta av NSB til #Entur så har de i det minste klart det åpenbare med å sette en liste over de mest sannsynlige distinasjonen på førs... eh, andre skjerm. Men det tar fremdeles åtte trykk å kjøpe en billett! Tre er "kan jeg betale nå", noe som er forvirrende når du prøver å betale etter første
#offentligUX #tog #DarkPatterns
German #OWASP Day: So erschleichen sich Apps die Daten ihrer verwirrten Nutzer | iX Magazin https://www.heise.de/news/German-OWASP-Day-So-stibitzen-Apps-ihren-verwirrten-Nutzern-die-Daten-9009700.html #DarkPatterns #SoftwareSupplyChain #log4j #Datenschutz #privacy
'Promoting Bright Patterns', website & paper by @sandhaus https://arxiv.org/abs/2304.01157
https://brightpatterns.org
#darkpatterns #adtech #advertising #law #tech #ai #manipulation
Another dark pattern / frustration -> sign-up pipeline from telecom companies:
"If you wish to stop receiving Pop up messages on your number, simply click https://wa.me/message/…"
#Design #Explorations
How companies use dark patterns to keep you subscribed · Let’s try to unsubscribe from 16 well-known digital services! https://ilo.im/12q49w
“A person shouldn’t have to be a UX designer to navigate the web just to avoid dark patterns, confusion and manipulation. That isn’t a fair web.” — Caroline Sinders
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#Business #ProductDesign #UxDesign #UiDesign #WebDesign #DeceptiveDesign #DarkPatterns #DesignPatterns #Services #Subscriptions #Regulations #Ethics
Ik schrijf een artikel over #darkpatterns in online diensten. Denk aan designtrucjes die je naar een bepaalde keuze duwen, of het wegmoffelen van cruciale info bij een aankoopbeslissing. Iemand nog recente voorbeelden ?! #dtv
are #darkpatterns such the norm now that sites / platforms / services / vendors /🦤 would genuinely feel falsely accused when being called out on a #darkpattern ?
#Design #Relaunches
Deceptive Patterns · A website that exposes and fights manipulative tricks in the online world https://ilo.im/12kyft
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#ProductDesign #UxDesign #UiDesign #DigitalDesign #WebDesign #EthicDesign #DeceptiveDesign #DarkPatterns #UserManipulation #Ethics #Laws #HallOfShame
@futurebird for me those are a good example of 'prediction or inspiration?'
A lot of #PKDick is that way, too. If you go to Technovelgy & browse the #PKD category it's a catalog of social-control #DarkPatterns. The world should be grateful he didn't go into advertising. He'd've still crashed & burned personally but been orders of magnitude more influential than Jay Chiat, who did more than enough damage with just his own deeply-limited intellect.
http://technovelgy.com/ct/AuthorTotalAlphaList.asp?AuNum=13
@Mastodon I knew. But I didn't know you use #DarkPatterns to trick people into signing up on mastodon.social https://mastodon.ar.al/@aral/110236405361940166
“Of the devices studied, the Amazon Fire TV was one of the worst offenders, racking up a total of 79 dark patterns of 25 different types. It was edged out only by an Amazon Ring video doorbell, which had 90 dark patterns of 19 different types”
---
RT @DorotheaBaur
The limited user interfaces on #IoT devices make it harder to evade #darkpatterns. Plus, research on them is harder because most of the devices "can’t be studied using the a…
https://twitter.com/DorotheaBaur/status/1648402912240971781
As a new customer to your platform, fuck you very much, Sony for not displaying the "No thanks" option on the screen.
It is not displayed but Cancel (red circle) works.
#PlayStation #Sony #DarkPatterns #DarkPattern #PS4 #ps4share @darkpatterns
Pretend scarcity is one of the #darkpatterns you can enjoy on
Booking dot com (from HN today)
Stumbled on new dark pattern: Required to sign up and confirm email in order to use the website. I’m doing this on mobile ... then I login and it tells me the website is desktop-only 😬
Well that’s one way to harvest emails and pump new user metrics.
@carlschwan Notice how there's an "Always send" option, but no "Never send" option?
#DarkPatterns #DeceptiveDesign @darkpatterns Google Play in-app notification that I have turned off notifications, asking me to turn them back on.
This comes back every day, no matter how many times I dismiss it, wearing me down with that little notification that I compulsively want to make go away... which is the very reason I keep notifications turned off in the first place.