Our expert team is willing to help you, as usual. Check how to disable unsecure TLS protocols for Cherokee RELIANOID Load Balancer Web GUI service. Stay secure, stay in control! 💻🔒 #CherokeeServer #LoadBalancerSecurity #WebGUISecurity #TechTips #CyberSecurity #RELIANOID #ConfigurationManagement #TLSProtocols #CyberSafety #DataProtection #TechSolutions #ITSecurity #DataPrivacy #InformationSecurity #SystemAdmin #ITOperations #TechSupport #CyberProtection
Windows 10 Extended Security Updates Promised for Small Businesses and Home Users – Source: www.techrepublic.com https://ciso2ciso.com/windows-10-extended-security-updates-promised-for-small-businesses-and-home-users-source-www-techrepublic-com/ #rssfeedpostgeneratorecho #SecurityonTechRepublic #SecurityTechRepublic #CyberSecurityNews #microsoftsoftware #securityupdates #softwaresupport #MicrosoftAzure #microsoftcloud #techsupport #Microsoft #windows10 #Security #Software #cloud
Windows 10 Extended Security Updates Promised for Small Businesses and Home Users
The amount of people who think that just because something is under warranty that they shouldn't have to be inconvenienced, is just too darn high.
>>My phone is under warranty. What do you mean "you'll fix it for free, but I have to wait until it's fixed to get it back"? I demand an instant replacement! I can't live without my phone what are you crazy!!
I just got offered a job in basic IT support - basically just the go to person to help people with their personal devices and room to expand in System Admin. The caveat being it will not be strictly under my terms, so trying to move to FOSS alternatives may be a slow process.
Anyone got any recent books to recommend for familiarising particularly with proprietary systems, ie. Microsoft's Azure; Sharepoint
Also please boost if you work in IT
Question for everyone, can you unlock your phone via command line? I want to get into my old phone to get some files off of it. The screen is broken #techsupport
I was going to plug in a USB keyboard and unlock it that way but i don't have a USB C to USB adapter
Really dumb #techsupport question but if I want to verbally communicate how people can reach me on Signal app, I assume i give them my mobile number? There’s no other unique ‘username’ assigned to me by Signal as far as I can see?
I have a series of DVD-Rs from my dad. He says he recorded movies to them several years ago. Now they won't play in anything but the DVD player where they were created.
Sure enough, stick it into my laptop, it says it's blank.
What are my options here to extract data from it and into a video file? (Either Mac or Linux tooling available, Linux preferred.)
Positive feedback from a customer on Square! For several years now, I’ve been using Square for processing credit card transactions. Yesterday I provided remote tech support for a residential computer problem in another state. It was a brand new customer, first-time service. She paid on the spot for a half-hour support call. Then she did something that’s never happened before – she left me a review! Apparently there’s a feedback link on Square’s email receipt. I didn’t even know about it. I don’t know if it’s a new feature, or if it’s always been there. Square sent me an email notifying me of the review. So I’ve never gotten a negative review, or they would’ve sent an email about that, too. Winning! Score is 1-0.
In case anyone is wondering, medical doctors on the whole think very highly of themselves. #TechSupport
I can't wake my desktop from Remote Desktop no matter what I do.
I've tried everything on Google to solve it, nothing works. Every Magic Packet wake option is on in Windows and BIOS.
It works when it's asleep not powered off, talking about a full power off. My Motherboard has a bios option for it but starting to think the board doesn't support it after all??
There’s a 50GB limit on the Outlook Online Archive. A client maxed it out with emails going back to 2014. It’s an interesting weekend project for me. While he’s out of the office, I’m getting paid to remote in, dissect the archive, and save it in smaller chunks without losing anything important (he set the parameters for what I could remove). In the process I discovered one more layer of deletion, and this is the reason for my post. Here’s what happens:
1) When you delete thousands of items in Outlook, they go into the Deleted Items folder.
2) When you delete those same items from the Deleted Items folder – they’re not gone yet.
3) It turns out there’s a safety net. At the top of the Deleted Items folder is a hyperlink notice that says, “Recover items recently removed from this folder.”
This user had so many emails that I got to a point where I could no longer delete from the Deleted Items folder, until I first purged that Recovery folder.
The real deletion process goes like this:
Step 1: Delete from any folder, for example, the Inbox.
Step 2: Delete from the Deleted Items folder.
Step 3: Go to “Recover items recently removed” and choose Purge.
Oh, and any computer forensics specialist will tell you that they’re still not gone, not really. Totally true. But you have to use other tools at that point; you can no longer retrieve them from within the application.
Hiding from the IDS/IPS: covert PING
When you’re doing remote maintenance, the command “ping -t” can be useful. Instead of the ping command sending four echo requests (the default), it pings continuously until you press CTRL + C to stop it.
The problem is that in some higher security environments, continuous pings may be flagged as malicious activity. This detection may occur in the Intrusion Detection System (IDS), the Intrusion Prevention System (IPS), or in the device itself.
I wrote a batch file that I use on Windows machines that’s a little more discreet, and sometimes flies under the radar. It won’t fool next gen detection systems that look for systematic repetitive activity, but you’ll be surprised how many firewalls and malicious activity detection systems don’t pay any attention to this script if you set the time interval to ten seconds or more.
HOW IT WORKS
You’re prompted to enter the IP address you want to ping, and the time interval between pings. Then, it pings one time – not the default four times – waits your specified interval, and pings again. It keeps going like that until you press CTRL + C or close the CLI window.
I use it, for example, when rebooting a server at a remote location over a VPN. This way I know when the server is back online.
The picture below shows a sample screenshot, and the entire text of the batch file. If you know how to create Windows batch files, that’s all the information you need.
Some of you have already written your own script like this, but for some readers, this will be new. Add it to your toolbox flash drive.
My MacOS Time Machine backups are really really slow (1 hour+), using a USB 3.0 5Gbps interface and spinning rust hard drive (8TB, full), even with very small backup deltas from day to day. Sometimes I need to unplug my Mac and interrupt it. Any advice out there? How much would a faster drive help?
Hey #CSUMB Otters:
#YouOtterKnow our desk in the library will be 𝗰𝗹𝗼𝘀𝗲𝗱 𝗳𝗼𝗿 𝗙𝗮𝗹𝗹 𝗕𝗿𝗲𝗮𝗸 starting Saturday Nov 18 through Sunday Nov 26.
We will reopen with our normal business hours on Monday Nov 27!
𝗡𝗲𝗲𝗱 𝗵𝗲𝗹𝗽 𝘄𝗵𝗶𝗹𝗲 𝘄𝗲'𝗿𝗲 𝗴𝗼𝗻𝗲?
Our 582-HELP phone line will be open Nov 20 thru Nov 22 from 8:00 am - Noon & 1:00 pm - 4:00 pm.
Or you can visit our Client Portal by clicking the link in our bio.
Have a safe, fun break everyone!
#TechSupport #FallBreak #CSUMBHelpDesk
Apple iPad passwords question.
We use iPads for scoring our domestic basketball games. We access the scoring webpage with our main log-in password, which is saved and autofilled.
But once *within* the scoring system, we must set a 4-digit pin for the session.
Every time it asks to save the new password (ie the pin, which is *not* the password). When people are in a rush, they don't read the message and they just press OK, which means they save the session pin over the log-in password.
(And then they can't close out the system at the end of the night because the saved password is wrong, and then we get a phone call.)
Is there to turn off that update-password message without also having to turn off the autofill function?
(We didn't have this problem last season and I'm not sure what changed).
Has anyone in tech support ever tried to message a user while connected remotely to their machine by typing it on THEIR system instead of your local machine?
No? Uh, me neither! 🙄 #TechSupport
#techsupport I'm looking for a laptop that can play games but costs less than $300. Any suggestions?
It's for my 8 year old son, who will hopefully be able to use it for the next few years for school and basic games like Minecraft and Wobbly World etc.
Does anyone know anything about why YouTube and Chromecast aren't playing nice with each other anymore? We have YT Premium, but no one is signed in on the CC (to maintain a privacy barrier for watch history/suggested videos). Only my account is having this problem.
Casting (from either my laptop or my phone) to the CC attached to the tv now plays a few seconds of extremely low-res video and then pauses.
Disabling any/all/some extensions didn't have an effect. But it does work in an incognito Chrome window on my laptop, except then of course I get ads. If I log in from the incognito window, I get the same problem. So it seems to be *my account*.
It works on both phone and laptop if I switch accounts to one of my other channels. It works on Husband's laptop/phone on his account.
We've tried rebooting the CC, but haven't yet done a factory reset on it.
It just seems to be *my account* that's not working with the CC.
Any clues/hints/advice? I think I listed out everything we've done to troubleshoot and test...
Maybe I shouldn't be surprised that despite all the advances in technology over the last quarter century, the average user understands very little about how computers work.
They still just access the narrow range of functions they need to perform their jobs. #TechSupport
Wired: Here’s Everything You Can Do With Copilot, the Generative AI Assistant on Windows 11 https://www.wired.com/story/microsoft-windows-11-copilot-generative-ai-assistant-tips/ #Tech #wired #TechNews #IT #Technology via @morganeogerbc #artificialintelligence #Gear/HowToandAdvice #TechSupport #Microsoft #software #how-to #Gear #tips
Here’s Everything You Can Do With Copilot, the Generative AI Assistant on Windows 11 - Microsoft’s operating system just got supercharged with Bing and Dall-E integrations, and... - https://www.wired.com/story/microsoft-windows-11-copilot-generative-ai-assistant-tips/ #gear/howtoandadvice #techsupport #gear
Here’s Everything You Can Do With Copilot, the Generative AI Assistant on Windows 11 https://www.wired.com/story/microsoft-windows-11-copilot-generative-ai-assistant-tips/ #Gear/HowToandAdvice #TechSupport #Gear
Fellow #nerds, I come to you in need.
I have resumed my #retropc project and after much struggling, I feel like I'm close, but stumped yet again.
Recap: Trying to run dosbox on RPI4 using an old CRT monitor. MicroHDMI > VGA.
This is what I see when I run dosbox. Don't think that's right. The terminal in Linux looks fine. No desktop environment installed.
Don't look right LOL. Any clues? Configs in reply.
My new pixel 8 has this super weird GPU bug where sometimes things don't quite render right and it's all over the place :blobSnapped:
Anyone know of a fix? Happens on pretty much every app and it's getting really annoying. Video below
Following the advice of @ohhelloana, I decided to write up a blog post about how I solved an annoyance with my VPN's ever-changing forwarded port and qBittorrent on macOS:
What % of tech problems in the 21st century are certificate issues I wonder
And to think that there once was a time when I needed #techsupport to fix my computer when "it broke."
Me: *super proud of never ever having to use "tech support" after switching to Linux*
Also me: *having to be my own tech support _because_ I switched to Linux*
Microsoft and Amazon worked with the Indian gov't to identify 76 locations where tech support scams are operating
The raids covered Uttar Pradesh, Kerala, Punjab, Delhi, West Bengal and more
An ounce of prevention is worth a pound of cure... today my parents asked me if they should buy an HP inkjet 😱 #TechSupport
Has CCleaner by Piriform become malware? I haven’t used Piriform apps myself for years, but today I did a tech support call for a business where the CCleaner window popped up without them requesting it, and they couldn’t get it to close. I could only stop it via Task Manager, and then I uninstalled it.
#ccleaner #piriform #malware #helpdesk #techsupport
True frustration is when you're doing the exact same thing that you've done before with positive results, but for unknown reasons you're getting a different result now.
I am looking at a computer across the room with the same configuration and the same software with matching versions, and yet, that one works and this one does not.
That is maddening.
I could use some #TechSupport, other options have failed. Can I stop my MBP from aggressively reconnecting to BT speakers?
- I have a set of SteelSeries Arena 7 speakers wired to my gaming PC: https://steelseries.com/gaming-speakers/arena-7
- They have Bluetooth, so they're paired with my MBP for when I work at my gaming desk
- When away from my desk, my MBP aggressively reconnects to those speakers and switches audio to them, even after I disconnect them in Menu Bar > Control Center > Bluetooth
Can I stop this?
Can any Networking Knowledgable types out there suggest why the old BT business hub routers I use for my little wifi network at work don't have usable wifi on my iPhone/iPad?
My MacBook is working just fine, but the other two just show "no internet connection".
It's not distance, the router is on my desk, 50cm away.
Starting a blog years ago has led to work I didn't expect. Currently researching WP plug-ins to compress images, heading into concerns about data privacy because services keep the EXIF data about where pix were taken. I don't know that this is a serious concern, I don't know that it isn't. O brave new world. Suggestions?
#WordPress #ImageFiles #technology #DataPrivacy #WordPressPlugIn #TechSupport
Today Firefox has started having a weird cursor-displacement issue, wondering if anyone can shed some light on it.
Whenever I open a popup menu, the arrow stays where I left it, but the cursor coordinates (i.e. what option gets highlighted and what registers a click) reset to the top left corner. So if I right-click and slide the arrow onto the menu, I'm actually clicking on things like my back and refresh buttons (the same distance down and to the right of the top left corner as the arrow is from the point where I right-clicked to open the menu). For nested submenus (e.g. folders in the Bookmarks menu) the process repeats for every level of popup. However, this only applies to the browser chrome; links on the webpage highlight according to the actual position of the arrow.
The problem doesn't occur until some time (maybe ten minutes to half an hour, I haven't really measured) after browser startup, and resets when I open a new window - temporarily fixing the problem in the original window, too.
I'm flummoxed; search turned up a lot of stuff about people who accidentally turn on caret browsing, but that doesn't really seem to explain these symptoms. Browser version is 64-bit 117.0.1 on Arch. Any suggestions appreciated!
Support: "Try [step 1]"
User: "It has always worked with this configuration"
Support: "Does it work now?"
Support: "Try [step 1]"
I know we're not supposed to use #GoogleChrome anymore, but does anyone know how to unshittify Omnibox autocompletion in #Chrome 118?
It used to be that typing "a r s" would autocomplete to "arstechnica.com" which is one of my bookmarks. now it autocompletes to "arstechnica.com/some/story/i/read/3/weeks/ago.html?tracker=crap"
reaching out here just incase anyone who knows hardware better than i can help:
windows had a bsod (CLOCK_WATCHDOG_TIMEOUT) and i assumed it was just windows being windows so i just ignored it. eventually it blue screened several more times and i tried to fix it assuming it was a software issue (booting via wbm instead of grub, updating windows, etc) and that seemed to fix it until it blue screened, rebooted... blue screen immediately. now it won't even POST. the power led just keeps fucking blinking and i feel like ive tried everything: using only one stick of ram, reseating the ram, reseating the cpu, one stick of ram no discreet gpu. only 1 ssd, only 1 hard drive, no drives, reconnecting all of the power cables from the psu end and the mobo end.
This website claims to offer secure and privacy aware PDF alteration for free, even when offline, by using WebAssembly. Are there any ways to validate those claims? For example, by using disassemblers for Wasm (if there are any)?
Can anybody explain why Google Messages for the web renders photos with blotches and overexposure issues (below) when the same photo saved to my laptop (above) looks fine? Never seen anything like this. Happened 5 times, all from my wife's iPhone. Fine in the phone app. Photos from others are fine. When I see stuff like this I always suspect color management issues, but this is weird and variable across the frame, I don't know what to think. JPG decoding error?
Finally had time to debug the Dolby HDR error message from my AVR. Fixed with a firmware update. Added bonus: I found the TV's picture settings so I can opt for cinema/filmmaker settings during movies. Double added bonus: the new Chromecast has a YouTube Music app. Game changer for me.
#TechSupport #HDR #victory
If you can't get reception on your phone why not try holding it above your head so it's ever so slightly closer to the satellite? That should work.
ugh i am having a shitty memory moment, what was that thing called that you need in funky window managers (i3, fluxbox et al) so that gtk windows with rounded corners and stuff don't have that bis black borders around them? something to do with rendering shit? #linux #techsupport
edit: the answer is "compositor"
#FinalFantasyXIV still crashes after new psu, with only one of four ram sticks installed (tested with three), with docp and without, nvidia debug mode enabled and using dxvk instead of dx11. And some days the game will run for hours with no crashes and others it crashes after 15 minutes. I cannot get this to make any sense
Today's free tech support session at the South Burlington Library was busy. People love free #TechSupport. (1) patron needed to transfer data from old to new laptop, (2) patron wanted help getting started with an iPhone, (3) patron wanted to learn about organizing photos and music on mac/iPhone, (4) patron wanted info about online donation systems, (5) patron was locked out of Yahoo and Google email, (6) patron needed to transfer data from Android phone to PC. #Vermont #Libraries
If anyone is interested in the steps required to migrate from one instance to another, this is the guide I followed that did a great job laying it out step by step…
The pc that my girlfriend is playing #FinalFantasyXIV on has begun crashing very often but with no pattern. Sometimes it might run for hours and other times only for a few minutes. We think it might be the PSU as it is below the recommendation for the graphics card. A new Windows 11 installation hasn't helped (still crashed after about 2 minutes)
But also, I tried to log in on my account and the game has now been running for 30 minutes with no problem. While my girlfriend only can get 5 minutes before it crashes
Also, the computer has been running the game with no problems for 1300+ hours already before any crashing began
Tech support scammers trick victims into old-school offline money transfer
Read more in my article on the Tripwire blog:
Going to go ahead with long overdue #introduction
My profile is 18+, because you might see me sharing NSFW art I've commissioned, or talking about #mpreg stuff from time to time.
So my initial #introduction post was a bit more aggressive than I meant it to be, having come from Twitter where posting AI art can get one excoriated. So let's try this.
Hi there! I am a late-40's cis-het man (but don't hold that against me) who is in #techsupport but only to pay the bills. I like #videogames , #80s nostalgia, #magicthegathering and #movies . I regularly make #aiart (although I rarely call it art) and share it on here.